Tenders · RFPs · procurement
IT infrastructure tenders and RFPs answered line by line, with a plan you can hold us to.
Procurement teams need bids they can compare: every line of the compliance matrix answered honestly, a bill of quantities that matches the drawings, and a delivery plan with named roles. We respond to infrastructure, security, cloud and support tenders for UAE government, semi-government and enterprise buyers. 22+ years and 10,000+ projects delivered since 2004.
Talk to our team today. Mon–Sat, Dubai time.
Government · UAE
Documented control, security and leadership visibility for a public-sector IT environment.
Sangfor HCI renewal
A two-cluster HCI estate kept licensed with no service gap for a UAE paper manufacturer.
Server, SAN & NAS · Dubai
A server, SAN and backup NAS installed in one scheduled window for a Dubai manufacturing group.
What we do
What goes into our bid.
22+ years · 5,000+ clients served since 2004 · 10,000+ projects delivered since 2004
- Compliance matrix
- Every requirement answered compliant, partial or not compliant, with a reason. No blanket yeses.
- Technical proposal
- Design, architecture drawings and the products proposed, with the reason for each choice.
- Method statement
- How the work is done on site: sequence, safety, out-of-hours work, testing and rollback.
- Project plan and team
- A schedule with milestones, named roles and the governance we will run with your team.
- Bill of quantities
- Priced line by line against the drawings, with optional items shown separately.
- Company documents
- Trade licence, D-U-N-S, partner credentials, references and case studies, ready for your portal.
How a project runs
From RFP to award.
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Step 1
Clarify
Questions raised in the clarification window, in writing, so every bidder benefits.
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Step 2
Survey
A pre-bid site visit where allowed, to check what the drawings do not show.
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Step 3
Respond
Technical and commercial envelopes prepared to your format and deadline.
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Step 4
Present
Technical presentation or clarification meeting with the engineers who will deliver.
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Step 5
Mobilise
On award, kick-off within the agreed period and the plan baselined with your team.
After go-live
Contract terms we commonly agree.
- Warranty and AMC terms written per system, with preventive visits scheduled.
- Response during business hours, with agreed out-of-hours cover for critical systems.
- Performance reporting at the frequency your contract requires.
- Data handling aligned to the UAE PDPL and your sector rules.
- An exit and handover clause, so you are never locked in.
Support runs Monday to Friday 08:30–17:00 and Saturday 08:30–14:00 (Dubai time), with out-of-hours cover agreed in the contract where you need it. We reply within one business day to anything that is not urgent. See IT AMC contracts and managed IT services.
Questions
What buyers ask before they sign.
Do you respond to government and semi-government tenders?
Yes. We respond to tenders and RFPs from UAE government, semi-government and private enterprise buyers for infrastructure, security, Microsoft 365, cloud and support contracts, and we can register on your supplier portal.
What documents can you provide with a bid?
Trade licence, D-U-N-S number, partner credentials, company profile, references, case studies, method statements, project plans, compliance responses and a priced bill of quantities. The company facts procurement teams ask for are on our vendor facts page.
Can you do a site survey before we finalise the RFP?
Yes, if your process allows a pre-bid site visit. A survey makes the scope and the bill of quantities more accurate, which reduces variations after award.
Will you answer a technical compliance matrix?
Yes. We answer each line as compliant, partially compliant or not compliant, with a note. We do not mark a line compliant unless we can deliver it as written.
Can you help write the technical specification?
For private buyers, yes, as a paid consulting engagement or before a tender. For public buyers, we follow your rules on who may contribute to a specification and do not bid where that would be a conflict.
What support terms do you offer after award?
Warranty, AMC or managed service, with response times during business hours and agreed out-of-hours cover written into the contract.
Send us the tender details
Tender reference, closing date and scope. We confirm within one business day whether we will bid.
Running an RFP or vendor evaluation?
Send the tender pack or security questionnaire. We reply within one business day and can share credentials, case studies and references for shortlisting.