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Professional services IT, UAE

IT services for law firms, accounting practices and consultancies.

Your clients send you contracts, accounts and personal data, and more of them now send a security questionnaire before they sign. We moved a UAE professional-services firm from Google Workspace to Microsoft 365 without a lost working day, and we look after firms' files, mail and backups day to day.

A Missan support engineer at the Sharjah head office
A Missan support engineer at the Sharjah head office.

Watch: 142-second overview

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What goes wrong

The IT problems firms bring to us.

Security questionnaires
Clients and banks asking about MFA, backups and access control, and nobody in the firm sure of the answers.
Files open to everyone
One shared drive where every member of staff can open every client folder.
Invoice fraud by email
Spoofed partner or supplier emails asking finance to change bank details, often because SPF, DKIM and DMARC are not set.
Data protection
UAE PDPL (Federal Decree-Law No. 45 of 2021), or the DIFC Data Protection Law (DIFC Law No. 5 of 2020) for firms in DIFC.
Records that must last years
Engagement letters, working papers and invoices that have to stay findable and unaltered.
Partners on the move
Laptops and phones outside the office, with client files synced to personal devices.

What Missan does

Set up so you can answer the questionnaire.

  • Microsoft 365 with MFA, individual admin accounts and per-client or per-matter permissions
  • Email authentication (SPF, DKIM, DMARC) and filtering against invoice fraud
  • Managed laptops and phones that can be wiped if lost
  • Checked backups of Microsoft 365 and file servers, with scheduled test restores
  • windream document archiving for records that must not change
  • Written answers for the technical sections of client security questionnaires

How it starts

Four steps.

  1. 1

    Free IT health check

    A 60-minute session covering Microsoft 365, email security, backups and access to client files.

  2. 2

    Fix list

    A ranked list of what to change first, with fixed quotes for projects.

  3. 3

    Set-up

    Permissions, MFA, device management and backups put in place, outside working hours where possible.

  4. 4

    Monthly support and report

    Helpdesk for staff, and a monthly report you can show a client who asks.

Questions

What partners and practice managers ask us.

Do you work with law and accounting firms?

Yes. Our published Microsoft 365 migration was for a UAE professional-services firm (the client is withheld by request), and Indemnity Insurance Brokers runs on servers and storage we installed. We support firms from 5 to several hundred users.

Which data protection law applies to our firm?

Most UAE mainland and free-zone firms fall under the UAE PDPL, Federal Decree-Law No. 45 of 2021. Firms in DIFC fall under the DIFC Data Protection Law, DIFC Law No. 5 of 2020, and ADGM has its own regulations. Your legal adviser confirms which applies; we set up access control, logging and backups to support it.

Can you answer our clients’ security questionnaires?

Yes. Send the questionnaire or vendor pack through the enquiry form and we reply within one business day. We fill in the technical sections for the systems we run.

How do you keep client files confidential between matters or engagements?

Files sit in SharePoint or a file server with permissions per client or matter, external sharing is limited, and every access is logged in Microsoft 365. Leavers lose access on the day they leave.

Are you ready for UAE e-invoicing?

We help firms check their accounting system and document storage against the e-invoicing timeline. For document retention, windream keeps invoices and contracts indexed and archived so they cannot be altered.

What if we want to leave?

Your Microsoft 365 tenant, domain and admin accounts stay in your firm’s name, and the documentation we write is yours. We hand everything over in writing.

Tell us what you need

A short note is enough. We reply within one business day.

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Find out where your IT stands.

The free IT health check (AED 1,800 value) is a one-session review of your support, security, Microsoft 365 and backups. You get a written list of what to fix first.