For procurement, tenders & RFPs
Request our tender and credentials pack.
Everything a procurement team usually asks for before shortlisting a supplier, sent to you directly: registration documents, partner letters, reference projects and a sample SLA. 22+ years in the UAE and 10,000+ projects delivered since 2004.
22+
years serving UAE organisations
5,000+
clients served since 2004
10,000+
projects delivered since 2004
3
countries with Missan teams: the UAE, India and Uzbekistan
4
industry awards in 2025
4.6★
from 200+ Google reviews
Many clients have been with us for more than a decade. Infrastructure, security, cloud, communications and software — delivered and supported by one team. See the full range and the technologies we run
What the pack contains
The documents buyers ask for first.
Sent by email to the person who requests it. Nothing in the pack is published on this website.
Company registration
Trade licence and company registration details for supplier onboarding.
VAT registration
UAE VAT registration certificate for your finance team.
Partner letters
Vendor partnership letters, including the Microsoft Solutions Partner designation.
Reference projects
Project summaries matched to your sector, with references shared where clients agree.
Sample SLA
A sample service-level agreement showing how support, escalation and reporting are written.
Company profile
Services, delivery method and the teams that would run your contract.
Request the tender and credentials pack
Tell us who you are and what the tender covers. We reply within one business day.
Partners
Vendor partnerships in the pack.
Questions about the pack
Why is the pack not a public download?
Registration and partner documents are shared with named procurement and IT contacts only, so they cannot be reused by anyone else. Send the form and we email the pack to you.
How fast do we receive it?
We reply within one business day. If your tender has a closing date, put it in the form and we will prioritise it.
Can you complete our supplier registration or vendor questionnaire?
Yes. Attach or describe the portal, questionnaire or compliance matrix and we complete it alongside the pack.
Do you respond to government and semi-government tenders?
Yes. We respond to tenders and RFPs from government, semi-government and private organisations in the UAE for infrastructure, security, Microsoft 365, cloud and support contracts.
Related: tender and RFP support · for procurement teams · supplier information · projects portfolio
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The free IT health check (AED 1,800 value) is a one-session review of your support, security, Microsoft 365 and backups. You get a written list of what to fix first.