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Microsoft 365, Copilot & Defender

Microsoft 365, Copilot and Defender, set up properly and kept that way.

We run the tenant, lock down sign-ins, set up Defender, clean up licences and get your files ready before anyone switches on Copilot. ILLUMIN8 moved 130 users to Microsoft 365 Business Premium with us for its security and device management.

The Missan team at the Sharjah head office, with founder and CEO Abu Amir seated in front of a "We make IT happen" screen
Members of the Missan team at the Sharjah head office, with founder and CEO Abu Amir seated in front.

Talk to our team today. Mon–Sat, Dubai time.

Watch: 30-second overview

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Project story

Google Workspace to Microsoft 365, across eight domains

Our project team on a UAE hospitality group's migration: what made it harder than it looked, and how it was delivered on time.

Google Workspace to Microsoft 365: an 8-Domain Migration, in Our Team's Words

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What we look after

Everything in the tenant, from mailboxes to Copilot.

Left alone, most tenants collect unused licences, old admin accounts and folders shared with anyone who has the link. We keep yours tidy.

Microsoft Cloud Solution Provider · 22+ years · 5,000+ clients served since 2004

Tenant administration
Admin roles, domains, groups, sharing settings and security defaults. The tenant stays registered in your company’s name.
Identity and MFA
Entra ID users and groups, MFA on every account, conditional access, and access removed the day someone leaves.
Email
Exchange and Outlook support, anti-spam and anti-phishing rules, and mailbox migrations.
Teams, SharePoint and OneDrive
Sites and libraries set up by department, permissions that match who should see what, and external sharing under control.
Defender
Endpoint and email protection set to a baseline, with alerts going to our team.
Purview
Retention and sensitive-data policies where a regulator, auditor or client requires them.
Licences
We check who has what and remove licences nobody uses. As a Microsoft Cloud Solution Provider, we can bill them monthly.
Copilot readiness
Before Copilot is switched on, we find and fix oversharing in SharePoint and OneDrive so it cannot surface files people should not see.

Copilot

How we get a tenant ready for Copilot.

Copilot can read anything the user can read. If permissions are loose, it will find files people never knew they could open.

  1. Step 1

    Check permissions

    We report which SharePoint sites, Teams and OneDrive folders are shared too widely, including "everyone" links.

  2. Step 2

    Clean up

    Sharing is tightened and sensitive libraries are labelled, with the department heads agreeing each change.

  3. Step 3

    Pilot

    A small group gets Copilot first. We look at what they use it for and what it finds.

  4. Step 4

    Roll out

    Licences go to the roles that used it in the pilot, rather than to everyone at once.

Working out who needs a licence? Check Microsoft 365 and Copilot prices in AED, try the Microsoft 365 licence optimiser, or read about our Microsoft AI work. Smaller teams can look at managed Microsoft 365 by Missan 365.

Still running Windows 10? Extended Security Updates double to $122 a device on 14 October 2026. See whether renewing or upgrading is cheaper.

Questions

What IT and finance heads ask about Microsoft 365.

What does Microsoft 365 management include?

Tenant administration, Entra ID identity and MFA, Exchange, Teams, SharePoint and OneDrive support, Defender and email protection, Purview retention where required, licence reviews and Copilot readiness. The scope is written into the contract per user count.

Can you move us from Google Workspace or another tenant?

Yes. We have moved a UAE professional-services firm from Google Workspace to Microsoft 365, covering mail, files and identity, and moved Spatial Composite Solutions’ engineering files from Dropbox into SharePoint.

Can you reduce our Microsoft 365 licence costs?

Often. We check every licence against who is actually using it, remove unused ones and move users to the plan they need. You see the list before anything changes.

Who owns the tenant and admin accounts?

Your company does, from day one. We work through delegated admin access that you can remove at any time, and when you leave we hand over the documentation in writing.

How is it priced, and how long is the contract?

A monthly fee per user for management, plus the Microsoft licences themselves. Contract length is agreed up front. Licences bought through us can move to another provider when you leave.

Do you support users outside the UAE?

Yes, remotely. ILLUMIN8 has users in Sharjah, Dubai and India on the same tenant. Remote coverage extends to the US, UK, India, Uzbekistan and the Middle East.

How-to

Microsoft Teams, step by step

Two short tutorials from our Microsoft Teams series. Recorded in 2023, so menus may look slightly different today; the steps are the same.

How to Create an Approval Workflow in Microsoft Teams (Step by Step)

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How to Use Microsoft Teams Shifts: Build a Schedule and Clock In from Your Phone

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How-to

Join a Teams meeting without a Microsoft account

For your guests: join from any browser, no account and no app.

How to Join a Microsoft Teams Meeting Without a Microsoft Account (Browser, No App)

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Tell us what you need

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See also: Microsoft partner Dubai & UAE · Windows Server 2016 end of support

Find out where your IT stands.

The free IT health check (AED 1,800 value) is a one-session review of your support, security, Microsoft 365 and backups. You get a written list of what to fix first.