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Missan products

We don't just support technology. We build it and run it.

Alongside managed IT and infrastructure work, Missan builds and operates its own platforms, and delivers windream document management as its exclusive Middle East partner. Each one is backed by the same Sharjah team that has served 5,000+ clients since 2004.

Missan engineers and staff together in the Sharjah office, giving a thumbs-up
The Missan team at the Sharjah head office, 2026.

Four platforms, one accountable team

Pick the platform that fits the problem.

Each product has its own page with what it does and how to start. Missan 365 and Missan.AI also have their own websites.

FortGrid

Backup, disaster recovery & secure access

Missan's own cloud backup, disaster recovery and secure remote access platform — built, run and supported by Missan in the UAE.

  • Cloud backup with offsite retention
  • Disaster recovery and failover
  • Shield, Armor and Fortress capability tiers

A Missan-built platform

Missan 365

Managed IT services (MSP)

The group's managed services brand: helpdesk, monitoring, cybersecurity, backup and Microsoft 365 run as one service for a predictable monthly fee.

  • Managed IT & AMC
  • Managed cybersecurity, backup and Microsoft 365
  • Essential, Professional and Enterprise plans

A Missan-built platform

windream ECM

Document management & compliance

Enterprise document management, approval workflows and evidence retention — delivered by Missan as the exclusive windream partner for the Middle East.

  • Document control and workflows
  • Audit-ready records
  • Exclusive Middle East partner

Partner platform, delivered and supported by Missan

Missan.AI

AI automation, built and run for you

The group's AI brand: voice AI receptionists, customer-support agents and document and process automation, starting with a free AI Opportunity Audit.

  • AI receptionist & voice
  • AI customer-support agents
  • Business & document automation

A Missan-built platform

Why it matters

When the team that supports you also builds the platform, nobody passes the problem on.

Our products run on the same infrastructure, security and support processes we use for managed IT clients. If something goes wrong, you speak to the people who own both the platform and the fix.

Missan team members at the Missan booth 5-P01 at Make it in the Emirates 2026, ADNEC Abu Dhabi
The Missan team at Make it in the Emirates 2026, ADNEC Abu Dhabi.

Not sure which platform you need?

Start with the free Missan IT health check (AED 1,800 value). We review support, security, backup and Microsoft 365, then tell you which of our products, if any, would close the gaps.