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Microsoft partner, UAE

A Microsoft partner in the UAE you can check in Microsoft’s own records.

Missan Global is a Microsoft Solutions Partner for AI Business Solutions and a Microsoft Cloud Solution Provider. We license, set up, secure and support Microsoft 365, Azure and Copilot for UAE organisations from our head office in Sharjah, and we cover Dubai, Abu Dhabi and every other emirate from there.

A Missan support engineer at the Sharjah head office
A Missan support engineer at the Sharjah head office.

Work we can point to

Microsoft 365 projects with named facts.

  • ILLUMIN8 FZE: Microsoft 365 Business Premium for 130 users

    Offices, factory and warehouse in SAIF Zone on one tenant, with firewall, VPN, cloud backup and weekly site visits. Read the case study

  • Google Workspace to Microsoft 365 for a UAE professional-services firm

    Mail, files and identity moved to Microsoft 365 with cut-over planning, licensing and user support, and no lost working day. The client is withheld by request. Read the case study

What we do

What a Microsoft partner should do for you.

  • Licensing as a Cloud Solution Provider. Microsoft 365, Azure and Copilot subscriptions billed through us, with a licence review before each renewal so you stop paying for unused seats
  • Microsoft 365 setup and migration. Exchange Online, Teams, SharePoint and OneDrive, including moves from Google Workspace, on-premises Exchange or another tenant
  • Security in the tenant. MFA, admin roles, Defender, conditional access and mailbox auditing, checked against your own risk list
  • Copilot and AI work. Readiness checks on permissions and data before any Copilot seat is switched on, under our Solutions Partner for AI Business Solutions designation
  • Day-to-day support. Users, licences, mailboxes and Teams handled by our helpdesk, with onsite engineers when a fix needs hands

How it runs

How we take over a Microsoft tenant.

  1. 1

    Tenant review

    We read your licences, admin accounts, security settings and sharing rules, and write down what we find.

  2. 2

    Fix list

    You get a short, ranked list: what to change, what it costs and what it saves.

  3. 3

    Partner of record

    If you move your licences to us, the tenant and admin accounts stay in your company’s name.

  4. 4

    Monthly report

    Licence use, security changes and tickets, in one report you can forward to finance.

Missan Global has worked from its head office in Sharjah since 2004, with teams in 3 countries: 5,000+ clients served since 2004 and 10,000+ projects delivered since 2004. We cover Dubai, Abu Dhabi and every emirate from Sharjah, and support offices in the US, UK, India, Uzbekistan and the Middle East remotely.

Microsoft partner UAE, questions

What buyers ask before the first call.

Is Missan Global a Microsoft partner in the UAE?

Yes. Missan Global is a Microsoft Solutions Partner for AI Business Solutions, one of the first partners globally as confirmed by Microsoft’s letter, and a Microsoft Cloud Solution Provider. Our head office is in Sharjah and we cover Dubai, Abu Dhabi and the other emirates from there.

What happened to Microsoft Gold and Silver partner status?

Microsoft retired the Gold and Silver competencies when it moved to the Microsoft AI Cloud Partner Program. Today the designations are called Solutions Partner. Missan’s competencies under the former programme are historical; its current designation is Solutions Partner for AI Business Solutions.

Can we buy Microsoft 365 licences through you?

Yes. As a Cloud Solution Provider we bill Microsoft 365, Azure and Copilot subscriptions monthly or annually, and review the seat count before each renewal.

Do you support companies in Dubai and Abu Dhabi?

Yes. We cover Dubai, Abu Dhabi and every emirate from our Sharjah head office, with remote support for offices in the US, UK, India, Uzbekistan and the Middle East.

What if we want to change Microsoft partner later?

Your tenant, domain and admin accounts stay in your company’s name. Changing partner is a written handover, and we tell you what to ask the next provider for.

How quickly do you respond to an enquiry?

We reply within one business day.

Tell us about your Microsoft setup

Seats, licences and what is not working. We reply within one business day.

4.6★ from 200+ Google reviews We reply within one business day
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Find out where your IT stands.

The free IT health check (AED 1,800 value) is a one-session review of your support, security, Microsoft 365 and backups. You get a written list of what to fix first.